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Shoplogix Help Center
  1. Shoplogix Help Center
  2. Support

Support

Can't find an answer to your question in our documentation? Having other issues?
Submit a support request and we will get back to you shortly.

For Critical issues such as plant down, whiteboard or analytics not opening - Include in the ticket Summary: 'Critical Issue' & Production/Business Impact and call our tech support line: +1-877-469-9994 or +1-905-469-9994

**Calling our support line will ensure the case will get high visibility across the customer support team and be triaged accordingly, in case your assigned rep is busy on another call or offline.

Learn more about

  • Analytics Portal

    Learn about our new Analytics Portal!
  • Whiteboard

    How to use and navigate the Whiteboard.
Need to raise a request? Contact us.
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