Create a new Digital Andon (page)
In either your SLX HOURLY or DASHBORD screens, click the digital andon icon in the top-right corner.
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The machine and area
Via an email and/or text message notification to everyone configured in your recipient groups (
3. Rename the recipient groups to fit your organizational structure. We recommend focusing only on the teams or departments that you want to receive text / email notifications when a machine goes down.
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Remember, these are colleagues who you want to receive notifications when a digital andon is triggered on the shop-floor. |
5. Click the “+” button or the “-” button to add or remove recipients to your liking.
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Example:
If you want JOHN DOE to receive only an email notification, enter only his email. Alternatively, you can enter only his phone number (please include country codes).
OR…
If you want JOHN DOE to receive both emails and text messages, simply use the “+” buton to add two individual “recipient” entries for JOHN DOE – one for his phone number, and one for his email.
6. When you’re complete, click Save to confirm and save your recipient group configuration.6. When you’re complete, click Save to confirm and save your recipient group configuration.
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Respond to a Digital Andon alert (SLX Page)
All of SLX’s digital andon alerts (SLX Pages) follow these states:
Pending: when a digital andon alert is first created
Active: when someone responds to a digital andon (e.g. “I’m on it!”)
Closed/Resolved: when a digital andon is complete
When an SLX page is Pending or Active, anyone can respond to move it to the next state.
Click on the pending or active page to open it
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2. You’ll be prompted to enter your Name, and a Message to declare that you’re responding to this alert.
Example:
Name: Steven
Message: working on machine issue, part jam
Congratulations! 🙌🎉
You’ve set up your digital andon recipient groups and recipients!
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