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Comment: swapped Time Stamps image with a more appropriate one

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The Shoplogix Analytics Portal servers that prepare and deliver the automated email reports default to Greenwich Mean Time (GMT). So you will see a time stamp like this one:

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These time stamps are in GMT. For the above screenshot, you can see that the Report time is 7:30 EST, but the data source is in GMT.

Troubleshooting

If you are seeing unexpected times, and the minutes are correct but your hours are incorrect, your machines have a time zone issue. Please reach out to your customer success contact. The most likely cause is that your machines have not been explicitly assigned time zones.

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