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Now, that your account has been validated, you should have access to the following Shoplogix servicesengines:
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Whiteboard
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The Whiteboard is our real-time engine that allows you to access live data. Recommended for data no older than 90 days.
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This is our ticketing engine which allows you to submit requests to Shoplogix. If you have access to this service, you will receive a separate email to activate your JIRA account. In this web portal, you will be able to log in and monitor your tickets.
Here are some useful shortcuts: to Open a new support ticket, Request a New Feature, View your open tickets, and View all open tickets - or at least the tickets you have access to.
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The Help Center - Jira is only available to registered users. If you feel you need to log tickets in Jira, please contact the Shoplogix support team. |
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Please reach out if you need further assistance!
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Cheers,
The Shoplogix Support team