If you have landed on this page, it means your Shoplogix account has been successfully activated ✅
Please navigate to your email inbox as you will receive a welcome email which contains important information for your Shoplogix experience, including your dedicates SaaS server and relevant links.
Now, that your account has been validated, you should have access to the following Shoplogix services:
Whiteboard
The Whiteboard is our real-time engine that allows you to access live data. Recommended for data no older than 90 days.
You can access the Whiteboard by navigating to your dedicated saas server - it will be included in your welcome email. E.g. saas101.shoplogix.com or acmecorp.shoplogix.com
You can get a better understanding of how the Whiteboard works by checking the Whiteboard User Manual.
Analytics Portal
The Analytics Portal is our reporting engine that allows you access to your company’s historical data. Recommended for data older than 90 days.
You can access the Analytics Portal by navigating to this link.
You can get a better understanding of how the Analytics Portal works by navigating through the Analytics Portal documentation and this 5-minute Quickstart Guide
Help Center - Jira
This is our ticketing engine which allows you to submit requests to Shoplogix. If you have access to this service, you will receive a separate email to activate your JIRA account. In this web portal, you will be able to log in and monitor your tickets.
Here are some useful shortcuts: to Open a new support ticket, Request a New Feature, View your open tickets, and View all open tickets - or at least the tickets you have access to.
Please reach out if you need further assistance!
Cheers,
The Shoplogix Support team