How to Include Different Downtime Occurrences

The rule of thumb is that if you want the different downtime occurrences within an hour (shift hours view) or within a shift (shift chrono) to be bucketed all under the same Downtime with a single start time you would enter them through the shift hours or shift chrono view respectively.

If you wanted to count the different downtime occurrences each as their own individual occurrence with their own individual start time in the whiteboard then you would have to enter them from the Machine Chrono view. You can do this by selecting each instance individually or by highlighting them all and choosing the same reason. This is done to give our customers the maximum amount of flexibility as certain downtime occurrences can span multiple hours, a whole shift or just a single instance.