Creating and Managing Action Plans
Although the first task of any effective operations team is to resolve issues in a timely manner. The next step should be to investigate the root causes and define clear corrective actions to prevent future recurrences.
The Action Plan module is a paid add-on, the following instructions are only applicable if the Action Plan module has been purchased for your use. Please contact your Shoplogix Account Engineer or your Shoplogix Administrator to arrange activation of the Action Plan module.)