How to Manage and Track Action Plans

Use the Action Plan Portal to manage and track your Action Plan’s progress:

Figure 11-8: Action Plan Portal with Cause, Corrective Action, Owner, and Target Date Highlighted

Cause: After performing a root cause analysis, document the root causes for historical reference, data analysis and help prevent future occurrences.

Owner: Assign an Owner to the action to ensure accountability and delegate resolutions to specific issues and roles.

Target Date: Set a due date for your action plan so you and your team can work toward a measurable resolution.